Marseille Airport is approximately 25km/16miles from the city centre of Marseille. Passengers traveling to the airport for departure will find plenty of parking options within easy reach of the terminals. The airport consists of the original MRS Terminal that has 3 Halls, and the newly constructed MP2 building.
The 3 original airport halls serve domestic and international arrivals and departures from a two-storey terminal building, while the MP2 terminal is dedicated to low-cost airlines. Hall 1 handles international departures from its upper level, and Arrivals (international) on the ground floor. On the ground floor there is also an additional Departure and baggage claim area. Halls 3 and 4 handle domestic flights, with Arrivals on the ground floor and departures on the upper floor.
Passengers are recommended to arrive at Marseille Airport 1-2 hours before a domestic departure flight, and 2-3 hours before an international flight. Allow enough time to find adequate parking and to complete the check-in and security procedures. The queues at the security inspection of the MP2 terminal can be particularly lengthy during the high season.
Passengers are asked to be patient with the safety precautions and security measures taken at the airport. These are put in place to ensure everyone’s safety onboard the airplane. Hand luggage must be searched and every passenger is required to walk through a metal detector device. Metal objects carried by the person, such as jewel, calculators, money etc, must be removed before walking through the detectors. Jackets and shoes may need to be removed as well. By wearing comfortable clothing, minimal jewelry and carrying only one item of hand luggage, can speed up the security screening processes.
Do not carry prohibited items in your hand luggage. These items include knives, cutlery, scissors, tools, sport sticks, blunt or sharp blades and liquids. Liquids should be separately placed in containers with a maximum capacity of 100ml each. The 100ml containers are then placed in a clear, re-sealable plastic bag with a total capacity of no more than 1 liter. This bag should be separately submitted for security inspections. Baby foods and liquids have no limitations, although you may be required to taste the items. If possible, pack as many of your liquids as you can in your checked luggage.
Disabled passengers at Marseille Airport are assisted with dedicated parking spaces, elevators throughout the airport and suitable toilet facilities in convenient areas. Special assistance with the departure procedures can be requested from your airline at the time of booking.
The airport provides welcome services for passengers at the airport. Groups of passengers are greeted by the welcome hostesses on their arrival at the airport, and are guided through the departure and luggage check-in procedures. The hostesses will ensure that you make the most of any airport service required. Porters can also be arranged to look after your baggage. These services, amongst others, can be reserved at the Business Center of the airport.
The Lost and Found office can be found in Hall 3, and is open from 6am to12pm. The airport also offers information desks in all areas to manage any customer queries.
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